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Frequently Asked Questions

Below are some of are common questions about orders

We offer a curated selection of Ginny Fisher’s fine art photography prints, original paintings, monotypes, and etchings. All are available for purchase online, with select works available framed or unframed.

Many of Ginny’s fine art prints are available as limited editions. Each limited-edition print is hand-signed and numbered by the artist. Edition details are provided in the product description.

Yes, certain pieces can be viewed by appointment at Ginny’s studio in New Zealand. Please contact us via the website to arrange a viewing.

Yes! We ship worldwide using a flat rate. Shipping options and rates will be shown at checkout.

All artworks are carefully packaged to ensure they arrive in perfect condition. Prints may be shipped flat or in protective tubes, while framed works are securely boxed.

Unframed prints and small works are typically dispatched within 5–7 business days. Framed prints and larger works may require up to 14 business days to process before shipping.

We take every precaution, but if your order arrives damaged, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or refund.

Unfortunately, as each piece is made to order, we do not accept returns or exchanges for change of mind. We only offer refunds or replacements for goods damaged during shipping.

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