Frequently Asked Questions
What types of art can I purchase from this store?
We offer a curated selection of Ginny Fisher’s fine art photography prints, original paintings, monotypes, and etchings. All are available for purchase online, with select works available framed or unframed.
Are the prints limited edition?
Many of Ginny’s fine art prints are available as limited editions. Each limited-edition print is hand-signed and numbered by the artist. Edition details are provided in the product description.
Can I view the artwork in person?
Yes, certain pieces can be viewed by appointment at Ginny’s studio in New Zealand. Please contact us via the website to arrange a viewing.
Do you ship internationally?
Yes! We ship worldwide using a flat rate. Shipping options and rates will be shown at checkout.
How are artworks packaged and shipped?
All artworks are carefully packaged to ensure they arrive in perfect condition. Prints may be shipped flat or in protective tubes, while framed works are securely boxed.
What is the processing time for orders?
Unframed prints and small works are typically dispatched within 5–7 business days. Framed prints and larger works may require up to 14 business days to process before shipping.
What happens if my artwork arrives damaged?
We take every precaution, but if your order arrives damaged, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or refund.
Can I return or exchange my order if I change my mind?
Unfortunately, as each piece is made to order, we do not accept returns or exchanges for change of mind. We only offer refunds or replacements for goods damaged during shipping.